Terms & Conditions — Cape Elegance

Last updated: August 29th, 2025

Welcome to Cape Elegance. By accessing and using our website, you agree to the terms and conditions outlined below. Please read them carefully before placing any orders or using our services.

📌 Important Disclaimer: The information provided on the Cape Elegance website (including product visuals and descriptions) is for illustrative purposes only. Actual items may differ in size, texture, finish, or colour.

1. General Information

  • This website is owned and operated by Cape Elegance, based in Cape Town, South Africa.
  • All information, images, and descriptions displayed on the website are provided for illustrative purposes only. Actual product details (such as colours, finishes, textures, and dimensions) may vary slightly due to material availability, manufacturing processes, and screen display differences.

2. Products & Availability

  • Our furniture is handcrafted and made to order.
  • While we aim to ensure accuracy of product information, Cape Elegance cannot guarantee that all details are error-free.
  • Prices, designs, and specifications are subject to change without prior notice.

3. Orders & Payments

  • Orders are only confirmed upon receipt of payment or deposit (as agreed in writing).
  • Payment methods and timelines will be communicated at checkout or during order confirmation.
  • All prices are listed in South African Rand (ZAR) and are inclusive/exclusive of VAT, where applicable.

4. Delivery & Installation

  • Delivery timelines provided are estimates and may vary depending on production schedules, availability of materials, and logistics.
  • Cape Elegance is not liable for delays caused by third-party couriers, customs, or unforeseen circumstances.
  • Delivery fees may apply and will be confirmed prior to dispatch.

5. Returns & Repairs

  • Due to the bespoke nature of our products, returns are not generally accepted unless items are defective.
  • In case of damage or defects, Cape Elegance will arrange repairs or replacements within a reasonable timeframe.
  • Normal wear and tear or misuse is not covered by warranty.

6. Intellectual Property

  • All content on this website — including text, images, graphics, and logos — is the property of Cape Elegance and may not be reproduced or used without prior written consent.

7. Limitation of Liability

  • Cape Elegance shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • All product information is presented as examples and may differ from the final delivered items.

8. Privacy & Data Protection

We respect your privacy and process personal information in accordance with our Privacy Policy.
  • By using this website, you consent to the collection and processing of your data as outlined therein.

9. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be resolved in the courts of South Africa.